> For the complete documentation index, see [llms.txt](https://docs.hubyte.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hubyte.de/pdf-dokumenten-template-bearbeiten/english-documentation/faq.md).

# Frequently asked questions (FAQ)

### I can't see the editing fields – why is that?

The editors only appear **after the document configuration has been saved once**. For a new configuration you will first only see the note "Since this is a new Document please save first." Save the configuration – afterwards the fields are loaded (the page may reload automatically once).

### Which documents does the plugin work with?

With Shopware's standard PDF documents: **invoice**, **delivery note**, **credit note** and **cancellation invoice**. Customization is done per document type under **Settings > Documents**.

### Do my customizations apply to all sales channels/languages?

Content and templates are stored **per language** (see language switcher). The assignment to sales channels is handled via Shopware's own document configuration.

### What happens if I leave a field empty?

Then the respective Shopware standard is used. Examples: an empty footer shows the standard footer; an empty line items table or summary uses Shopware's standard rendering.

### How do I get back to the original layout?

Use the **Load default template** or **Load default CSS** buttons. These restore the bundled, faithful templates. Alternatively, empty the respective field to fall back to Shopware's standard rendering.

### My preview or document fails – what should I do?

Most often there is a Twig syntax error in the customized template (e.g. an unclosed tag). The [preview](/pdf-dokumenten-template-bearbeiten/english-documentation/vorschau.md) shows the concrete error message. Correct the template and try again.

### Will my customizations be overwritten during a plugin update?

No. Your content, styles and templates are stored in the database (`hue_custom_document`) and are preserved during updates. Only when clicking **Load default template** is the respective field deliberately overwritten with the bundled template.

### What happens on uninstallation?

If you select **Keep data** when uninstalling, your customizations are preserved. If you select **Remove data**, the plugin tables are dropped and all customizations are removed irreversibly; Shopware's standard documents apply again.

### I need support with an individual customization.

We are happy to help: [hubyte.de/projekt-anfragen](https://www.hubyte.de/projekt-anfragen)