> For the complete documentation index, see [llms.txt](https://docs.hubyte.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hubyte.de/dropshipping-bestellung-an-lieferanten-herstelle/english-documentation/order-management.md).

# Managing orders

After installation, the plugin extends the order management in the Shopware administration. You can recognize dropshipping orders at a glance and resend the supplier emails directly from the order.

All extensions are marked with the **dropshipping icon**:

<figure><img src="/files/IxQ6LuvHBY4rF4pAQUI3" alt="" width="40"><figcaption><p>Dropshipping icon</p></figcaption></figure>

***

## Order list

In the order list under **Orders > Overview**, every order that contains at least one dropshipping item is marked with the **dropshipping icon** in front of the order number.

<figure><img src="/files/KVoCuuwbqDMpCrRc4Wdi" alt=""><figcaption></figcaption></figure>

This lets you see immediately which orders are forwarded to suppliers, without opening the order.

> **Note:** The icon only appears if the order actually contains dropshipping line items. The marker is set automatically when the order is created.

***

## Order details

Open an order from the order list to access the following features.

### Marked line items

In the order's line item list, every position assigned to a dropshipping supplier or manufacturer is marked with the **dropshipping icon** in the quantity column.

<figure><img src="/files/KXxgm80fyUjhZKQXPSXp" alt=""><figcaption></figcaption></figure>

This way, even in mixed orders, you can tell which line items are shipped via dropshipping and which you ship yourself.

#### "Note" column

The plugin also adds a **Note** column. Here you can store a note per line item (e.g. a customer request) that is included in the supplier export or the supplier email.

***

## Resending dropshipping emails

In the order detail view (**General** tab) you will find the **"Dropshipping emails"** section. It provides an overview of all supplier notifications that have already been sent and lets you resend them.

### Send log

A log entry is shown for every email that has been sent:

<figure><img src="/files/wv6DdfXqEhenBkey7hZJ" alt=""><figcaption></figcaption></figure>

This makes it traceable at any time **when** which email was sent to **which supplier**.

### Resend an email

A button is available per supplier:

> **Resend dropshipping email to Firma Muster GmbH (<bestellung@muster.de>)**

Clicking the button resends the supplier notification – including the current CSV/XML attachment – to the respective supplier. This is helpful when:

* an email did not arrive at the supplier,
* line items or notes changed after the first send,
* the supplier requests another copy.

> **Note:** If **test mode** is active, a warning is shown above the buttons. In that case, resent emails are also delivered exclusively to the stored test address and not to the actual supplier. See [Plugin configuration](/dropshipping-bestellung-an-lieferanten-herstelle/english-documentation/plugin-configuration.md) for details.

> **DHL labels:** If the DHL integration is active and the **"Reuse existing label"** option is enabled, no new shipping label is created when resending – the existing one is reused. This avoids duplicate label costs. See [DHL integration](/dropshipping-bestellung-an-lieferanten-herstelle/english-documentation/dhl-integration.md).

### No email sent yet

If no dropshipping email has been sent for the order yet, the section shows the note **"No dropshipping email sent yet"**. As soon as the order reaches the configured trigger status (see [Workflows](/dropshipping-bestellung-an-lieferanten-herstelle/english-documentation/workflows.md)), the emails are generated automatically and logged here.


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