Frequently asked questions (FAQ)

Where do I create new fields?

Under Catalogues > Article Configurator > Own/Additional Fields. There you create fields and assign them to products, categories or dynamic product groups.

Why does my field not appear in the frontend?

Check the following points:

• Is the field assigned to a product, a category or a dynamic product group that the product belongs to?

• Does the priority rule apply? A direct product assignment overrides category and dynamic product group assignments (see Field assignment & priorities).

• Is the field controlled by a dependency? Then it only appears after the checkbox has been confirmed.

• Has the cache been cleared and the storefront rebuilt if necessary?

How do I enable surcharges?

Enable the option Enable prices for option fields in the plugin configuration. After that you can store name + value per option for dropdown, single and multi select.

What is the difference between a surcharge and a multiplier?

A surcharge is added as a fixed amount to the product price. A multiplier multiplies the stored value of the option by the selling price – the surcharge therefore depends on the price of the product. More on this under Surcharges & multiplier.

How do I restrict the permitted file formats on upload?

Enable the option Restrict file formats in the plugin configuration in the Field type: Media upload section. After that you can select the allowed file formats in the respective upload field.

How do the entries appear on the delivery note?

Enable the option Show in order documents in the field. The entries are then output per order line item on the document (see Output in order & documents).

Can I maintain fields in several languages?

Yes. Name, placeholder, info text and available options are stored per language. Use the language switcher at the top right of the field's detail view.

Can fields be defined as required?

Yes. Enable the required option in the field settings. The field must then be filled in before adding to the cart. With dependencies, the requirement only takes effect after the checkbox has been confirmed.

Can fields apply to many products at once?

Yes. Assign the field to a category or a dynamic product group. Via the plugin configuration you can additionally include child and parent categories.